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Frequently asked questions

Everything you need to know about ordering from WePayLess — payments, delivery, warranties, refunds, and account access.

Effective 17 August 2026
01

How does ordering work?

Add a product to your cart, choose an available payment method, make the transfer, and upload the payment screenshot. An administrator verifies it, then the product is delivered automatically where supported or manually where required.

02

Which payment methods are available?

The checkout shows the currently enabled options. These may include Naira bank transfer, Binance Pay, or automated crypto. Naira bank transfer is available only from Nigeria.

03

How long does delivery take?

The estimate is shown on each product. Payment review commonly takes 5–30 minutes, then delivery depends on the item and provider. Keep an eye on the delivery email used at checkout.

04

What warranty does each product carry?

Every product page shows its warranty. “Full coverage” covers the advertised subscription term, limited coverage lasts for the number of days stated, and items without coverage are labelled as such. Check the listing before you order.

05

What happens if my product stops working?

Check the warranty shown on the product page, then contact support before it expires. Include your order number and evidence of the issue. Covered cases are diagnosed and repaired or replaced first; a refund may be issued if neither is reasonably possible.

06

Are these official brand subscriptions?

WePayLess is an independent reseller. The access type varies by listing and can be a ready-made account, activation, upgrade, key, or another digital delivery method. We are not endorsed by the listed brands unless a product explicitly says so.

07

Can I change account details?

Only when the product instructions say you can. Changing passwords, recovery details, region, or security settings against the instructions can void the warranty.

08

How do I contact support?

Email support@wepayless.com with your order number. Never send your banking password, crypto password, seed phrase, or one-time security code.